- United States - 3-6 business days.
- United Kingdom - 3-6 business days.
- Spain - 2-3 business days.
- Germany - 5-8 business days.
- Canada - 2-5 business days.
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
* Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.
Free Return : We only accept returns postmarked within 30 days from the purchase date. Use our return label to postmark your first return within 20 days from the purchase date, we’ll cover the cost of your first return shipping! For later returns or additional returns after the first one, a $7.99 fee will be deducted per return package, or you can return by using your local post office at your cost.
Return Conditions : Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
Refunds : Returns will be processed within 7 days upon receipt of your package.
Please note you can opt for partial refund and keep the product for certain products.