Transit Insurance
We provide quick replacement in case of any transit damage / defect
PRODUCT DETAILS
What hangs around comes from within. We keep our posters modish and very close to the personality of the one who wants it. Let the posters be inspirational, funny or sarcastic, we bring them to you in such a fashion that they simply last long.
Specifications
- 200 GSM Art Board Matte Paper / 350 GSM Poly-cotton inkjet canvas (For Canvas Prints / Gallery Wrap Canvas)
- 1-inch (For A1) / 0.75-inch (For A2) / 0.5 inch (A3, A4, A5) wide fiberwood frames for edge and side protection, applicable for framed art
- 2-mm thick acrylic glass for strength and maximum shatter resistance (Only for Paper Print Frames)
- Strong MDF Back board for long life and support
- Comes with hanging equipment attached
- Made in India ??
- Canvas Print with Black / White / Natural Wood / Dark Wood option is Floating Frame option which will not come with glass, applicable only for Canvas prints
Note : On selecting the "No Frame" option please note that the art will NOT come ready to hang. It will come rolled in our tubes, this will allow you to frame the art locally. It will not come with the hanging clips or threads as shown in the mockups. This is applicable only for "No Frame" option.
Care Instructions
You can wipe it off with microfiber cloth or damp cloth with water and soft soap (shampoo). If your frame has canvas without glass, we recommend simply dust using a dry soft and fine brush. Refrain from using wood polish or cleaning sprays since this could potentially create moisture and possibly damage the artwork.
Dust your frames regularly to avoid the accumulation of dirt. If you want to disassemble the frame for an even more thorough cleaning, be sure to lay the various components onto a clean, dust-free towel or blanket. Make sure all components are completely dry before reassembly.
SHIPPING
Standard Shipping via E-kart, Amazon & Delhivery
Please note all the timings mentioned below are approximate and based on averages. Actual time can differ depending on location, courier partner availability and their operation's timings
PRINT & PACK
We print and pack your orders on demand within 2 – 3 business days.
TRANSIT
Our shipping partners take 1 to 8 days to deliver the orders based on the location of the customer.
TOTAL SHIPPING TIME
Total Shipping Time = Print & Pack + Transit Time
The total turnaround time for your orders would range from 3 to 12 days
Shipping Partners
CANCELLATIONS & RETURNS
A lot of care & effort goes into preparing your art and getting it delivered to you safely and securely. Please Note that each art is made to order, which means we start working on your art after you place your order. Due to this reason we offer returns / refunds only on special cases (Please read below for more)
Cancellation:
However if you wish to cancel your order, please do so within 2 hours of placing your order. After 2 hours, we will go ahead and start processing your order.
Return / Refund:
If by chance you happen to receive a damaged product please contact us within 48 hours and we will initiate an exchange*.
If you receive, damaged product the second time, you are eligible for either refund or replacement.
*Please provide the following information while submitting your claim:
- Proof of damage
- Order Number
*All returns will only be accepted in unused condition in original packaging.
Cancellation:
However if you wish to cancel your order, please do so within 2 hours of placing your order. After 2 hours, we will go ahead and start processing your order.
Return / Refund:
If by chance you happen to receive a damaged product please contact us within 48 hours and we will initiate an exchange*.
If you receive, damaged product the second time, you are eligible for either refund or replacement.
*Please provide the following information while submitting your claim:
- Proof of damage
- Order Number
*All returns will only be accepted in unused condition in original packaging.
CASH ON DELIVERY UPDATES
Dear Customers,
Thank you for your support,
The Mortal Soul Team
It's really sad to acknowledge this fact - but there are some people who do not respect others & the time and effort it genuinely takes to ship products.
Lately, we have been receiving orders from customers from all around the country and while most of them are genuinely nice people who are happy with our products and give their honest feedback about them, there are some, and I repeat "some" who could not care less.
When we started CASH ON DELIVERY, it was built on mutual trust and understanding. However now, we get orders from customers and when the product is shipped to them they tell the courier boy that they never placed their orders and cancel them on spot. Since this is becoming a regular affair, we believe we need to protect the remaining genuine customers who order from us. Hence, from October 2021 - we have cohesively decided to stop Cash on delivery for orders above Rs 2000, till we have a system to verify fake orders from genuine orders.
We have integration with all major payment providers like PayU, Razorpay, PayTM, Stripe, PhonePe etc and we will be taking payments via them.
*Please note : COD is not available for North Eastern States & Kerela due to high shipping times & COD charges.Thank you for your support,
The Mortal Soul Team
| Size | Print Size (Mm) | Print Size (Cm) | Print Size (Inches) |
| A0 | 841 x 1189 mm | 84.1 x 118.9 cm | 33.1 x 46.8 inches |
| A1 | 594 x 841 mm | 59.4 x 84.1 cm | 23.4 x 33.1 inches |
| A2 | 420 x 594 mm | 42 x 59.4 cm | 16.5 x 23.4 inches |
| A3 | 297 x 420 mm | 29.7 x 42 cm | 11.7 x 16.5 inches |
| A4 | 210 x 297 mm | 21 x 29.7 cm | 8.3 x 11.7 inches |
| A5 | 148.5 x 210 mm | 14.85 x 21cm | 5.8 x 8.3 inches |
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Frame Styles & Colors
WHITE FRAME
White Frame Of 0.5/0.75/1 Inch Wide | 0.75 Inch Thick Box Frame for Art Products or 0.5 inch Flat Frame For Posters | | Comes With Acrylic For Matte & Art Paper | No Acrylic Used For Canvas | Gives A Very Rich Elegant
Feel | Ready To Hang
BLACK FRAME
Black Frame Of 0.5/0.75/1 Inch Wide | 0.75 Inch Thick Box Frame for Art Products or 0.5 inch Flat Frame For Posters | | Comes With Acrylic For Matte & Art Paper | No Acrylic Used For Canvas | Gives A Very Rich Elegant
Feel | Ready To Hang
NATURAL WOOD FRAME
Natural Wood Frame Of 0.5/0.75/1 Inch Wide | 0.75 Inch Thick Box Frame for Art Products or 0.5 inch Flat Frame For Posters | | Comes With Acrylic For Matte & Art Paper | No Acrylic Used For Canvas | Gives a premium
Feel | Ready To Hang
DARK BROWN FRAME
Black Frame Of 0.5/0.75/1 Inch Wide | 0.75 Inch Thick Box Frame for Art Products or 0.5 inch Flat Frame For Posters | | Comes With Acrylic For Matte & Art Paper | No Acrylic Used For Canvas | Gives A Very Rich Elegant
Feel | Ready To Hang
Print Mediums
MATTE PAPER
200 GSM Vinyl Matte Paper | Smooth Matte Finish | Acid Free | pH Neutral Paper | Printed On 10 Ink Inkjet Epson Sure Colour P 7000 & Sure Colour 10,070 | Ultrachrome Inks
CANVAS
400GSMCanvas | Poly-cotton-mix · Natural White | Smooth, Uniform Canvas Texture | Acid- and Lignin-Free | ISO 9706 Conform / Museum Quality For Highest Age Resistance | Ultra-chrome Inks