COD - Updates

Dear Customers, 

It's really sad to acknowledge this fact - but there are some people who do not respect others & the time and effort it genuinely takes to ship products. 

Lately, we have been receiving orders from customers from all around the country and while most of them are genuinely nice people who are happy with our products and give their honest feedback about them, there are some, and I repeat "some" who could not care less.

When we started CASH ON DELIVERY, it was built on mutual trust and understanding. However now, we get orders from customers and when the product is shipped to them they tell the courier boy that they never placed their orders and cancel them on spot. 

Since this is becoming a regular affair, we believe we need to protect the remaining genuine customers who order from us.

Hence, from October 2021 - we have cohesively decided to stop Cash on delivery for orders above Rs 2000, till we have a system to verify fake orders from genuine orders.

We have integration with all major payment providers like PayU, Razorpay, PayTM, Stripe, PhonePe etc and we will be taking payments via them.

*Please note : COD is not available for North Eastern States & Kerela due to high shipping times & COD charges.

Thank you for your support,

The Mortal Soul Team